DevOps as a service from a senior team, not a single hire

Our team takes ongoing responsibility for your pipelines, Kubernetes, cloud infrastructure, security and cost, working in your repositories and accounts. You get several senior engineers who know your systems instead of one person who has to know everything.

What DevOps as a service means with us

DevOps as a service is ongoing DevOps capacity from an outside team instead of a full-time hire. With Big Bad Byte that capacity is a team: DevOps, DevSecOps, SRE and performance engineers who share one knowledge base about your systems, so work continues when someone is ill or on holiday and the knowledge does not leave with one person.

We run and improve CI/CD, Kubernetes, infrastructure as code, monitoring, security controls and cloud cost, troubleshoot incidents to the root cause and document what we change. The code, dashboards and runbooks stay in your repositories and accounts. Scope and capacity are agreed after a short call; a single task or a defined project is also possible.

When teams ask for DevOps as a service

  • You have no DevOps engineer, or the only one is leaving.
  • One person knows how deployments and infrastructure work, and nobody covers for them.
  • You need Kubernetes, CI/CD, security and cost work at the same time, not one specialist.
  • Hiring a full-time senior DevOps team is too slow or too expensive for your size.
  • An outsourced DevOps provider left you without documentation or access.

What the team takes on

Ongoing infrastructure ownership
Kubernetes clusters, cloud and bare-metal infrastructure, upgrades, backups and capacity, kept healthy and documented.
CI/CD and releases
Pipelines, self-hosted runners, GitOps with Argo CD and release automation that your developers can use without waiting on ops.
Troubleshooting and incidents
Recurring incidents and production problems traced to the root cause, from the Linux kernel to the load balancer, with the fix written up in the runbook.
Security and DevSecOps
Scanning in pipelines, secrets management, least-privilege access and hardening, delivered by the same team.
Cost and performance
Regular cost review, right-sizing and performance tests before capacity or provider changes, so savings do not slow production down.
Shared knowledge base
Runbooks, architecture notes and infrastructure as code in your repositories, so any engineer on our team or yours can pick up the work.

How it starts

  1. Short call

    What you run, what hurts and what the team should own. We say honestly if a single task or an audit fits better.

  2. Onboarding

    Access agreed with you, a review of the current setup and the first findings, documented in your repositories.

  3. Agreed backlog

    Urgent fixes first, then planned improvements with clear owners and acceptance criteria.

  4. Run and review

    The team works alongside your developers and reviews progress, incidents and cost with you on a regular cadence.

Technology we work with

Cloud and virtualization

  • AWS
  • Google Cloud
  • Azure
  • Exoscale
  • UpCloud
  • Hetzner
  • DigitalOcean
  • Proxmox
  • Bare metal
  • On-premises

Kubernetes and containers

  • Kubernetes
  • EKS
  • GKE
  • AKS
  • RKE2
  • Rancher
  • Docker
  • containerd
  • CRI-O
  • Helm
  • Kustomize
  • Karpenter
  • KEDA
  • HPA / VPA

GitOps and deployment

  • Argo CD
  • Argo CD ApplicationSet
  • Kargo
  • Reloader

Infrastructure as code

  • Terraform
  • OpenTofu
  • Pulumi
  • Ansible
  • SaltStack

CI/CD and build

  • GitHub Actions
  • GitHub ARC runners
  • GitLab CI
  • Jenkins
  • Azure DevOps
  • Bitbucket Pipelines
  • Docker Buildx
  • BuildKit
  • Dagger
  • Sysbox
  • sccache

Monitoring and observability

  • Prometheus
  • Grafana
  • VictoriaMetrics
  • VictoriaLogs
  • Grafana Loki
  • Grafana Mimir
  • Grafana Tempo
  • Grafana Alloy
  • OpenTelemetry
  • Vector
  • Alertmanager
  • Grafana OnCall
  • ELK Stack
  • Splunk
  • Graylog
  • Datadog
  • New Relic
  • Sentry
  • Zabbix
  • CloudWatch
  • Azure Monitor

Networking and edge

  • Istio
  • Envoy
  • Cilium
  • Kubernetes Gateway API
  • HAProxy
  • NGINX
  • Cloudflare
  • cert-manager
  • ExternalDNS
  • WireGuard
  • Tailscale

Databases and messaging

  • PostgreSQL
  • CloudNativePG
  • MySQL
  • MariaDB
  • Oracle Database
  • Redis
  • Valkey
  • MinIO
  • Apache Kafka
  • RabbitMQ
  • NATS JetStream
  • Debezium
  • Apache Airflow

Systems and scripting

  • Linux
  • RHEL
  • Windows
  • Solaris
  • AIX
  • HP-UX
  • Bash
  • Python
  • PowerShell
  • Groovy

Related case studies

Cloud cost, DevOps 70-80%

Crypto platform migration

Staged migration to a self-managed Kubernetes cluster on Hetzner, then to AWS following AWS best practices. Tuning with the client’s developers cut costs by 70-80%.

Read the case study
Blockchain 40+ nodes

Node fleet for a crypto company

We ran 40+ blockchain nodes for the same crypto company across several bare-metal providers, alongside the cloud migration work, with full access to their infrastructure.

Read the case study
Cloud cost, DevOps 60-70%

UpCloud migration

Architecture simplification cut costs by 60-70% versus the initial proposal. After moving to UpCloud, the remaining monthly bill fell to one-half to one-third.

Read the case study

Questions buyers ask us

  • DevOps is a wide role: CI/CD, Kubernetes, cloud, networking, security, monitoring and cost. One person rarely knows all of it deeply, and when they are ill, on holiday or leave, the knowledge goes with them. Several of our engineers know your systems and share one knowledge base, so work continues and specialist questions go to the engineer who knows that area best.

  • Consulting is usually a defined task or project with an end, such as a migration or a new pipeline. DevOps as a service is ongoing responsibility for running and improving your infrastructure. Many clients start with a project and continue with ongoing support.

  • It replaces the need to hire a full senior DevOps team, not your developers. Capacity is agreed with you and can change as the workload changes. If you later hire your own DevOps engineers, we hand over with documentation and can keep supporting them.

  • Yes. Code, infrastructure as code, dashboards and runbooks live in your repositories and accounts from the first day. Nothing depends on our private tooling.

  • Yes. A migration, a Kubernetes upgrade, a disaster recovery test or one recurring incident is a normal first engagement. Many teams start that way before handing over ongoing work.

  • Scope and capacity are agreed after a short call about your systems and what the team should own. You get a written proposal before any commitment.

Tell us about your setup

Describe what you run and what isn’t working: the cloud bill, response times, releases or recurring incidents. We reply within one business day with a suggested first step, usually a short call or an audit.

Prefer email? Write to info@bigbadbyte.com. Prefer to talk? Schedule a call.